Back office

1  RIVAL’s employees contact me quickly in the event of any changes to our order.

2 RIVAL’s employees are highly committed and very enthusiastic.

3  We see RIVAL as a trustworthy business partner.

4  RIVAL’s employees are familiar with our special requirements.

5  RIVAL’s employees are flexible when it comes to finding the best solution for us.

6 RIVAL’s employees are eager to help us find the best solution for us.

7 RIVAL’s employees possess a high degree of professional knowledge.

8 RIVAL always responds to our queries in a positive manner.

9  RIVAL’s employees take steps to expand our collaboration for our mutual benefit.

10 It is easy to get in contact with relevant employees at RIVAL.

11  I see RIVAL as a value-based company that prioritises good working conditions.

12 I am well informed about what is happening at RIVAL.

Back office, plot

Customer survey