Logistics

1  RIVAL’s machining excels in terms of quality.

2 We are pleased with the ancillary service provided, such as packaging and the enclosed documentation.

3  Communication to and from customers is excellent.

4  RIVAL complies with delivery deadlines.

5  RIVAL acquaints itself with our needs, and takes an active part in finding the best possible solution for us.

6 I see RIVAL as a strong partner when it comes to design projects.

7 I see RIVAL as a strong partner when it comes to machining work.

8 I feel RIVAL plays an active part in the supply chain, and is aware of the consequences of failing to comply with agreements.

9  RIVAL works hard to improve productivity by thinking and acting ‘Lean’.

10 RIVAL easily adapts to any changes in our requirements.

11  I see RIVAL as a flexible supplier.

12 RIVAL’s delivery times are short compared to other, similar suppliers.

Logistics, plot

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